Our Story

Prior to starting the business, Richard held extensive experience in the IT industry, which contained a robust skill set that included Mac OS X Server, Windows Mobile, Computer Repair, Technology Integration, SharePoint and more. He worked as an IT Manager in an Adelaide organisation before deciding to take the leap of faith and start his own endeavour which has now grown to over 50 staff.

Ben’s passion for IT started as far back as he can remember, with his first computer being an Amstrad CPC 464 when he was just eight years old. Back in 2009, Ben moved to Adelaide from the UK. He brought with him a niche skillset after having worked in visual effects for six years as a Technology Manager in London. He made the choice to team up with Richard after understanding their mutual passion in the technology space, and importantly, their values for creating a positive working culture.

Kate has been with the Blackbird IT team right from the early days, making her the 4th official team member. Fast forward 14 years and she is now our Chief Finance Officer. Kate plays an integral role within our organisation, ensuring operations in her department are met to account for employee and client satisfaction. Kate is a natural and inspiring leader who is adored by all here at Blackbird IT.

Kate commenced her journey with us as an Operations Support Officer back in 2022. Since then, her exceptional attention to detail and dedication to customer service, lead Kate to swiftly ascend through the ranks within Blackbird IT, currently serving as Head of Managed Services. Kate is driven by a profound passion for continuous improvement, and is leading new initiatives within the managed services department, with a primary focus on enhancing client satisfaction.