WHAT WE OFFER
As your IT partner, we take the time to understand your business, challenges, priorities and we offer a phased approach with options that deliver real business outcomes.
OUTCOME-FOCUSED
ARCHITECTURE
You’re after great business results. We’re out to help you achieve it. We design and implement key technology solutions and align their benefits to business outcomes such as productivity, compliance, and risk mitigation.
A COMPLETE TECHNOLOGY
OFFERING
We have capabilities that allow us to provide a holistic offering and service all your IT needs. We do this by partnering with niche service providers that are experts in IoT, Business Intelligence, Custom Software Development, and Advanced Security. This means you can be assured that our IT strategy recommendations are implemented effectively.
NO LOCK-IN
CONTRACTS
We value all our clients. We want our customers to choose to work with us because of the excellent service we deliver — and not be forced to remain against their will because of a contractual agreement.
Experience IT with a Difference
We obsess over helping organisations maximise their technology ROI. When you make us your IT partner, we’ll deploy our uniquely designed systems and processes to help you crush your goals and deliver damn good results.
Our Partners
WHAT YOU GET
Blackbird IT has your best interests at heart. That’s why we don’t sell. We focus on finding the best IT solution for your business.
IT CONSULTANCY & SUPPORT
Technology Audit – process and infrastructure review, with a technology recommendations report
IT Staff to fill your short term projects or vacancies
Compliance and Best Practice consulting
Project Management through technical implementation and support
Strategic Planning – collaborative recommendations with your decision makers, on technical strategy
Relocation advice and management
End-to-end tech support and repairs
Regular IT ‘Health Checks’ and compliance reviews
CLOUD SERVICES
Remote Access / Remote Desktop (Citrix)
Microsoft Exchange Email
Phone Systems
Desktop as a Service (DaaS)
Cloud hosting your applications, for increased security in smaller organisations
Infrastructure as a Service (IaaS)
Cloud-hosting hardware, software, servers and storage on your behalf
Co-location data centre facilities
Veeam Cloud Connect
Traditional vs. Cloud Backup Solutions
SECURITY & DISASTER RECOVERY
Unified Threat Management and Firewall protection against intruders, virus, spam, and data leakage
Risk assessment and mitigation strategy
Remote Backup, storage and access
Remote server replication
Infrastructure monitoring and alerts 24/7
Disaster recovery planning with Recovery Point Objective (RPO) and Recovery Time
Objective (RTO) assessment
Business Continuity review
Security procurement
SERVERS & STORAGE
Small and large scale procurement
Server virtualisation and optimisation
Shared storage deployments with both Storage Area Network (SAN) and Network Attached Storage (NAS) solutions
Capacity planning and efficiency
Optimal storage design for performance, protection, price
All Flash array design and storage tiering
Storage network design with iSCSI, Fibre Channel
High Availability (HA) infrastructure design
DEVICE MANAGEMENT
Hardware and Software installation, updates and support
Large-scale Deployments and Imaging
User and device profile management
App management – for classroom or office management
Print management
Desktops, Laptops and Mobile Device procurement
BYOD Portal – built to easily integrate into your existing website for hardware purchasing (for school families and corporate customers)
Software licensing management and upgrades
NETWORK & COMMUNICATION SERVICES
Internet provision and setup
High Speed and enterprise grade SHDSL, Fibre and Wireless Internet connections
Private IP connections
Installation & maintenance of your VoIP phone system
Inter-site connectivity for branch locations
Network Architecture and Design of Local Area networks (LAN) and Wide Area Networks (WAN)
Managed wireless and wired networking
Network procurement
OUR EXPERTISE
We have helped companies across industries and of varying sizes.
