WHAT WE OFFER
As your IT partner, we take the time to understand your business, challenges, priorities and we offer a phased approach with options that deliver real business outcomes.
You’re after great business results. We’re out to help you achieve it. We design and implement key technology solutions and align their benefits to business outcomes such as productivity, compliance, and risk mitigation.
A COMPLETE TECHNOLOGY
We have capabilities that allow us to provide a holistic offering and service all your IT needs. We do this by partnering with niche service providers that are experts in IoT, Business Intelligence, Custom Software Development, and Advanced Security. This means you can be assured that our IT strategy recommendations are implemented effectively.
We value all our clients. We want our customers to choose to work with us because of the excellent service we deliver — and not be forced to remain against their will because of a contractual agreement.
Experience IT with a Difference
We obsess over helping organisations maximise their technology ROI. When you make us your IT partner, we’ll deploy our uniquely designed systems and processes to help you crush your goals and deliver damn good results.
WHAT YOU GET
Blackbird IT has your best interests at heart. That’s why we don’t sell. We focus on finding the best IT solution for your business.
IT CONSULTANCY & SUPPORT
Technology Audit – process and infrastructure review, with a technology recommendations report
IT Staff to fill your short term projects or vacancies
Compliance and Best Practice consulting
Project Management through technical implementation and support
Strategic Planning – collaborative recommendations with your decision makers, on technical strategy
Relocation advice and management
End-to-end tech support and repairs
Regular IT ‘Health Checks’ and compliance reviews
Remote Access / Remote Desktop (Citrix)
Microsoft Exchange Email
Desktop as a Service (DaaS)
Cloud hosting your applications, for increased security in smaller organisations
Infrastructure as a Service (IaaS)
Cloud-hosting hardware, software, servers and storage on your behalf
Co-location data centre facilities
Veeam Cloud Connect
Traditional vs. Cloud Backup Solutions
SECURITY & DISASTER RECOVERY
Unified Threat Management and Firewall protection against intruders, virus, spam, and data leakage
Risk assessment and mitigation strategy
Remote Backup, storage and access
Remote server replication
Infrastructure monitoring and alerts 24/7
Disaster recovery planning with Recovery Point Objective (RPO) and Recovery Time
Objective (RTO) assessment
Business Continuity review
SERVERS & STORAGE
Small and large scale procurement
Server virtualisation and optimisation
Shared storage deployments with both Storage Area Network (SAN) and Network Attached Storage (NAS) solutions
Capacity planning and efficiency
Optimal storage design for performance, protection, price
All Flash array design and storage tiering
Storage network design with iSCSI, Fibre Channel
High Availability (HA) infrastructure design
Hardware and Software installation, updates and support
Large-scale Deployments and Imaging
User and device profile management
App management – for classroom or office management
Desktops, Laptops and Mobile Device procurement
BYOD Portal – built to easily integrate into your existing website for hardware purchasing (for school families and corporate customers)
Software licensing management and upgrades
NETWORK & COMMUNICATION SERVICES
Internet provision and setup
High Speed and enterprise grade SHDSL, Fibre and Wireless Internet connections
Private IP connections
Installation & maintenance of your VoIP phone system
Inter-site connectivity for branch locations
Network Architecture and Design of Local Area networks (LAN) and Wide Area Networks (WAN)
Managed wireless and wired networking
We have helped companies across industries and of varying sizes.
Harness the power of IT to offer students the style of learning they need to succeed
We work with government and non-government schools and tertiary institutions in Adelaide, fulfilling key ICT outcomes. Our IT services helped bring the focus back to the classrooms, empowering both teachers and students and opening doors to more learning opportunities.
Transform the way IT is being done for the best employee and customer experiences
We support a range of rapidly growing SMEs across Adelaide, with local, national, and global markets. Our strategic processes ensure our business clients will always have scalable and adaptable technology as they grow and change.
Leverage IT to serve your constituents better
We also serve government departments — such as The Department for Education and Child Development (DECD) and The Department for Environment, Water and Natural Resources (DEWNR) — helping them drive improved service delivery and facilitate greater engagement with stakeholders while adhering to strict compliance and security.
NOT FOR PROFIT
Modernise your IT to do more and be more.
Our work with NFPs are proven to deliver cost-effective technology implementation and management. Our strict commitment to outcomes-focused architecture ensures our NFP clients pursue compliance, risk mitigation, and best practice — all within budget.