Projects
Sometimes you need something that’s a little bit beyond the business-as-usual support of Managed Services – or you might just need help with that transformation project that’s creeping up. Our dedicated Professional Services team has the capability to tackle your small – or large – project implementation. Whether you need a new WAN infrastructure or a significant cloud migration, we’re here to help.
More than just Professional, Services
Our dedicated Solution Architects engage with you to understand your goals and craft a plan tailored to deliver, well, a solution, that delivers on your goals.
A Project Manager ensures seamless communication and coordination throughout the entire process, while the Project Engineers are the hero of this story – delivering results.
Our promise is simple. We will never start a project without a clear measure of success in place, ensuring safety of your organisation’s IT environment and that you’re never disappointed.
How do you get Professional Services right?
- Work with one organisation that can be your partner from start to finish.
- Develop an appropriate scope to achieve your organisation's intended outcomes.
- Always have clear measures of success in place – a fail to plan is a plan to fail.
How can Blackbird IT help?
- We will work with you to understand your goals and develop a plan to achieve them.
- We will complete the work before it’s handed over to our Managed Services support team or your in-house IT team.
- We ensure that your investment in our services yields the expected outcomes and benefits for your organisation.
What we won't do
- Undertake a project without having clear measures of success that will validate whether or not the project has been completed correctly.
- Leave you in uncertainty after project completion.
- Provide solutions and advice that won’t benefit the productivity of your organisation.
How we Help
NDIS
In the realm of providers participating under the National Disability Insurance Scheme (NDIS), we understand the myriad challenges you face—from regulatory compliance to managing sensitive data, file management, audit preparation and so much more. With our tailored technology solutions, we can help alleviate some of your burdens by streamlining processes and enhancing productivity. Trust our expertise to navigate these complexities efficiently, allowing your organisation to focus on what truly matters: enhancing the lives of your clients.
Consulting
As technology evolves in modern workspaces, we understand the pivotal role it plays in achieving your goals. With strategic processes in place, we provide scalable and adaptable technology solutions to meet your organisation's evolving needs while cultivating a strong culture of cyber awareness within your team. Empowering them with knowledge and skills not only enhances productivity in the workplace but also ensures cyber safety beyond it.
Aged Care
In the compassionate world of aged care, ensuring the well-being and safety of residents is paramount and lies at the heart of all organisations. We recognise the increasing requirements from government and industry bodies regarding compliance standards for aged care providers. Additionally, we understand the unique challenges faced by aged care facilities, from managing sensitive health data to staying abreast of recommendations from the Royal Commission, maintaining compliance standards, managing staff, and tending to the daily needs of clients. Acknowledging these additional requirements, we understand the critical importance of reliable IT connectivity for your aged care facility. Our tailored technology solutions aim to streamline operations and enhance productivity within your people and organisation.
Defence
Sub-contractors operating within the Defence Industry Security Program [DISP] realm are required to comprehend and fulfill their security obligations, particularly concerning baseline security requirements. Working together, we can help develop robust governance, systems, and practices aligned with National Institute of Standards and Technology [NIST] to level up your IT environment.
Education
In the dynamic landscape of education, embracing technology is key to fostering innovation and enhancing learning experiences. We partner with both government and non-government schools, as well as tertiary institutions, to achieve essential ICT goals. Our technology solutions cater to the diverse needs of educational institutions, from streamlining administrative tasks to enriching classroom interactions. With a focus on data security and regulatory compliance, we empower educators to harness the full potential of technology while offering education in the cybersecurity space. Our aim is to equip students, and educational staff alike, with the appropriate technology setup and knowledge, empowering them to navigate the digital world securely with confidence.
Finance
In the heavily regulated finance industry, compliance and cybersecurity are paramount. Navigating Australian Securities and Investments Commission (ASIC) requirements, safeguarding brand reputation, and managing risks and personnel are challenging tasks. Drawing from our experience working with financial clients, we understand the need for reliable and scalable IT solutions tailored to you, while having a robust emphasis on cybersecurity.
Case Studies
Discover a selection of projects we've collaborated on with our valued clients, achieving great outcomes through teamwork, solution architecture and innovation.